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  • How do I change my password?
    Log in to the teacher portal via the website using your school email address and current password. Click “Settings” in the top right corner. Click “change your password” and make changes. If you have signed in using Clever or Google SSO, manage your password through those accounts. See how.
  • How do I get an account for the Shoonya Kids app?
    To set up a new account, visit our website and click on "Sign Up”. Follow the prompts to enter your information and set up your account with your school code.
  • How do I contact technical support?
    To contact shoonya support, simply email support@shoonyadigital.com
  • What are the technical requirements for Shoonya Kids?
    Shoonya Kids is an iOS app that requires iOS 16 or higher, internet connection to install, a compatible iOS device (iPad, iPhone), and the latest version of the Shoonya Kids app.
  • What languages are available?
    Shoonya Kids currently offers Hindi, Telugu, Marathi, Spanish, and English. We are continuously working to add more languages to our app, so stay tuned for updates!
  • Is Shoonya Kids free?
    Shoonya Kids offers a free version of the app with limited access to features. However, to unlock the full potential of the app and gain access to all languages and activities, you can choose from our affordable subscription plans.
  • What resources do you offer to help me support my child at home?
    We offer a variety of resources to support at home learning including instructional videos for using the Shoonya App at home and printable practice sheets. Subscribe to our newsletter to recieve printables in five languages straight to your inbox.
  • How do I cancel iTunes billing?
    To cancel iTunes billing, go to your iTunes account settings, find the subscription for Shoonya Kids, and select "Cancel Subscription."
  • How do I renew my membership billed through iTunes?
    Go to your iTunes account settings, find the subscription for Shoonya Kids, and select "Renew Subscription." Follow the prompts to complete the renewal process.
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